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Coffee Masters Sumatra Mandheling

$57.95$87.20

Coffee Masters Sumatra Mandheling

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Heavy bodied low acid level with a nutty flavor. Grade 1 Sumatra.

Many of the islands of Indonesia were formed by volcanoes. Therefore, they are mountainous and have rich soil that is ideal for growing coffee. It is no wonder that some of the world’s most famous coffees are grown on the islands of the Malay Archipelago of Indonesia: Sumatra, Sulawesi, and Java. Approximately 15% of all the coffee grown in Indonesia is Arabica. The other 85% is the Robusta species. Sumatra is the second largest island of the Republic of Indonesia. Sumatra Mandheling coffee is grown on the lofty volcanic slopes of Mount Leuser near the port of Padang in the Balak region of west-central Sumatra, at altitudes of 2,500 to 5,000 feet.

The natural drying method used in its production results in a very full body with a concentrated flavor, garnished with herbal nuances and a spicy finish. The coffee has a low acidity and a richness that lingers on the back corners on your tongue. Notes of chocolate are evident in the finish. Coffee trees were originally brought to Indonesia in the early 19th century by the Dutch who sought to break the world-wide Arabic monopoly on the cultivation of coffee. Within a few years, Indonesian coffee dominated the world’s coffee market. Yet by the end of the century disease completely destroyed the crop. Coffee trees were successfully replanted and quickly gained a large share of the world market until the plantations were ravaged again during World War II. “Mandailing”, spelled here correctly, is technically an ethnic group in Indonesia, not a region, as is Batak. Traditionally the name Mandheling can be explained perhaps by a mythical encounter between occupying Japanese soldiers and Mandailing coffee shop owners. When asking what the excellent coffee they were being served was, the owner misunderstood and thought they were asking what HE was. His reply was, of course “Mandailing”. Later a former Japanese soldier contacted a businessperson in Sumatra after the war, and asked if the excellent coffee “Mandheling” was commercially available. The broker was the famed Pwani, and they shipped 15 tons of coffee to Japan that year.

Please note there is a handling time of 4 business days on all orders.

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Shipping and delivery

We are proud to offer fast shipping services. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.

How do you ship packages?

Packages will be shipped by USPS or FedEx depending on the weight and size of the product.

Do you ship worldwide?

No, sorry.

How long does shipping take?

Shipping time varies by location. These are our estimates: 2 - 10 business days
*This doesn’t include our 4 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at [email protected]

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

If your order has been paid and you need to make a change or cancel it, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (10 days not including 4 day processing)
  • You receive the wrong item
  • The items are damaged

We do not issue the refund if:

  • You ordered Ashbys 32oz Loose Tea or Coffee Masters Coffee. These items are special ordered and packaged just for you at the time of your purchase to ensure freshness. We cannot refund any special orders. Check your order prior to submitting and again once you receive your orderconfirmation. Notify us within 24 hours to make and changes at [email protected]
  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. delayed by a natural disaster)
  • Other exceptional circumstances outside the control of steepsandbrews.com

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Please do not send your purchase back to us unless we authorize you to do so.

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